Terms of Service

Effective: November 1, 2023

Last Updated: February 13, 2023

Anagram, ("Anagram", “Aspect, Inc.”, ”we”, “us” or “our”), is committed to keeping personal information (“Information”) collected from individuals who visit our website and mobile app (collectively, the “site”) and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with Anagram of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.


This Privacy Policy Agreement shall apply to Anagram and all of its affiliated websites and mobile applications, and thus it shall govern any and all data collection and usage thereof. Through the use of Anagram you are herein consenting to the following data procedures expressed within this agreement.


Anagram reserves the right to update and/or change the terms of our privacy policy. The latest version of the policy will be available on our site at anagram.ai, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances if any, we may disclose such information. You are advised to review this Privacy Policy page periodically for any changes.


The provision of Information is contractually required based on your use of the Services. If you do not wish to provide the Information, you may not use the Services.

       

1. Consent to Collection

       

In order to use Anagram, you must affirmatively consent to our Privacy Policy. Our legal basis for collecting and processing your Information is your explicit consent when accessing the Services and our legitimate interest in website traffic analysis. Please read this Privacy Policy very carefully and contact us (through any of the methods listed in this Privacy Policy) with any questions.

2. Collection of Information


We collect the following information when you use the site:


  • Voluntarily provided information that may include your name, address, email address, billing, and/or credit card information, etc., which may be used when you make purchases. You are the source of this information.

  • Information automatically collected when visiting our site, which may include cookies, third party tracking technologies, and server logs. You or your device are the sources of this information.

  • Information provided to the site for the provision of the services, including information about your research (“user content”). You are the source of this information.

  • Information you provide when requesting customer or technical assistance. You are the source of this information.


We may also gather information about the type of browser you are using, IP address, or type of operating system to assist us in providing and maintaining superior quality service.


It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.


3. Processing And Use Of Information Collected


Anagram processes and uses Information as follows:


  • To assist in the operation of our site and to ensure the delivery of the services you need and request.

  • To process payments.

  • To inform you about new products and services we offer. to send you surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

  • To analyze your use of the site and the types of products and services you prefer.

  • To respond to customer service and technical help requests.

  • To assist in the operation of Anagram webinars & workshops.

  • To comply with legal requirements.


Anagram does not sell, rent or lease any of our customer lists and/or names to any third parties. However, Anagram may sell, transfer, or otherwise share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or bankruptcy event. Anagram may also share information you provide with our partners. You may opt-out of any such transfer if it materially differs from that set forth in this privacy policy.


Otherwise, Anagram may only disclose your personal information, without prior notice to you, if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:


  • Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon anagram and/or our site;

  • Effect a sale of anagram;

  • Maintain, safeguard and/or preserve all the rights and/or property of anagram

  • Perform under demanding conditions in an effort to safeguard the personal safety of users of anagram and/or the general public.


4. Use of Cookies


The site may use cookies to help process Information. Cookies are small files containing identifying numbers stored on your computer or device. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie will be stored by a web browser and will remain valid until its set expiration date while a session cookie will be deleted at the end of a browsing session. We may use both types of cookies.

You can disable cookies through your web browser or mobile device but doing so may impact your ability to use the site.

We may use cookies and similar software known as web beacons to help count the number of users who have visited our site from certain referral sources. Web beacons collect limited information and do not identify particular individuals. You can block web beacons by disabling cookies.


We may also use Google Analytics to analyze traffic and usage of the site. Google Analytics gathers information about website use by means of cookies. You are encouraged to review Google’s privacy policy.

Anagram currently does not respond to Do Not Track requests.


5. Children Under The Age of 13

       

Anagram does not knowingly collect personally identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this site.


6. Unsubscribe or Opt-Out

       

All users and/or visitors to our site have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our site please contact us at support@anagram.ai to unsubscribe.


7. Link to Other Websites

       

Our site may contain links to affiliates and other websites. Anagram does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our site.


8. Security


Anagram shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.


The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.


9. Retention of Your Information

       

Information that we collect will not be kept for longer than is necessary for the relevant processing purpose. We will retain your information for a minimum period of one day following receipt and for a maximum period of (i) the time, you are a user with an account or (ii) ten years, whichever is longer. Notwithstanding the previous sentence, we may retain your Information when such retention is necessary for compliance with legal obligations, the protection of your vital interests, or the vital interests of another person.


You may contact us through any method described in this Privacy Policy to request any correction, deletion, or copies of your Information. We will comply with your requests regarding access, correction, and/or deletion of the Information we store in accordance with any applicable law, including the EU General Data Protection Regulation (GDPR).


10. Transfer of Your Information


Anagram is based in the United States, hosts your Information in the United States, and processes your Information in the United States. Transfers of Information to the United States will be protected by contractual means and prevailing industry standards.


  1. Your rights under the EU General Data Protection Regulation (GDPR)


We comply with the EU General Data Protection Regulation (GDPR). The GDPR provides you with the following rights:


  • The right of access. You have the right to be informed of, and request access to, the information we process about you.

  • The right to rectification. You have the right to request that we amend or update your personal data where it is inaccurate or incomplete. The right to erasure. You have the right to have the company delete your information.

  • The right to restrict data. You have the right to request that we temporarily or permanently stop processing your personal information.

  • The right to object. You have the right to object to us processing your information on grounds relating to your particular situation or for direct marketing purposes.

  • The right to data portability. You have the right to request a copy of your information in electronic format and the right to transmit that information to any other service.

  • The right not to be subject to automated decision making. You have the right to not be subject to a decision based solely on automated decision making, including profiling, when such a decision would have a legal effect on you or produce a similarly significant effect.

  • The right to complain: you may file a complaint with the appropriate data protection authority.


12. Data Controller Information

       

The Information we collect and the process is controlled by Aspect, Inc., a Delaware (United States) corporation.

13. Your Rights - California Privacy Rights


If you are an individual in certain jurisdictions, you have certain rights with respect to the personal information stored on our platform.


Accessing Account Information. We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us at support@anagram.ai.


A Record of Data Transfer. Anagram will provide the right to request and receive, once a year and free of charge, information about third parties to whom we have disclosed certain types of personal information (if any) about you for our direct marketing purposes in the prior calendar year, and a description of the categories of personal information shared. To make such a request, please contact us at support@anagram.ai, and please include the phrase “Personal Information Privacy Request” in the subject line, the domain name of the website you are inquiring about, along with your name, address, and email address. At our option, we may respond to such requests by providing instructions about how our users can exercise their options to prevent our disclosure of personal information to third parties for their direct marketing purposes.


California Online Privacy Protection Act. As required by the California Online Privacy Protection Act (“California Act”) and the California Business and Professions Code, this Privacy Statement identifies the categories of personally identifiable information (as that term is defined above and in the California Act) that we collect through our Site about individual consumers who use or visit our Site and the categories of third-party persons or entities with whom such personally identifiable information may be shared. See more about the California Act.


California Consumer Privacy Act of 2018 (CCPA). You have the right to request, twice a year and free of charge, certain information about parties to whom we have disclosed or sold your personal information in the prior calendar year and a description of the categories of personal information shared. Additionally, upon request, twice a year, and free of charge, we shall provide you any information relating to your personal information and our processing of your personal information in a concise, transparent, intelligible, and easily accessible form using clear and plain language. To make such a request, please contact us at support@anagram.ai, and please include the phrase “Personal Information Privacy Request” in the subject line, the domain name of the website you are inquiring about, along with your name, address, and email address. You can also ask us to delete your personal data stored on our platform. If we receive a request to delete your data, we will ask you if you want your personal information to be removed entirely or if you want to be kept on a list of individuals who do not want to be contacted in the future (for a specified period or otherwise). We cannot keep a record of individuals whose personal information we have deleted so you may be contacted again by us, should we come into possession of your personal information at a later date. If you exercise your rights under the CCPA, Anagram will not discriminate against you. Requests to know and requests to delete will be honored within 45 days; if more time is needed to respond, Anagram will notify you. You can use an authorized agent to make a request on your behalf. Anagram has collected, will collect, and has disclosed the personal information described below during the last year for business purposes; however, Anagram does not sell your personal information.


  • Identifiers: Including consumer name, alias, and social media handles.

  • Personal information categories listed in the California Customer Records Statute (Cal. Civ. Code § 1798.80(E)): Including consumer name and payment information.


14. Contact Us


You may contact us at support@anagram.ai to make any request under this Privacy Policy.


If you have any questions or concerns regarding the Privacy Policy Agreement related to our site, please feel free to contact us at legal@anagram.ai.